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Services

Keep a live product measured, maintained and improving.

An ongoing engagement for products already in production: monitoring, incident response, dependency and security updates, release management, analytics and a prioritised improvement backlog. Scope, response expectations and reporting cadence are agreed in writing before it starts.

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Who it's for

  • Companies running a platform without a dedicated engineering team
  • Products that launched and then stalled
  • Teams needing coverage outside their own hours

The problem it solves

  • The product works but nobody is watching it.
  • Dependencies and security patches fall behind until an upgrade becomes a project.
  • Analytics exist but no one turns them into a decision.

What you get

  • Monitoring, alerting and an agreed incident response path
  • Scheduled dependency, platform and security updates
  • Release management with rollback tested, not assumed
  • Analytics review and a prioritised improvement backlog

Delivery: Monitoring, releases, analytics and continuous optimisation.

What this is not

  • We do not publish availability figures for a service we do not operate.
  • We do not take on operations for a codebase without a handover and an assessment.
Managed Platform Operations | SET Labs | SET Labs